What a long, strange year it’s been in enterprise tech news
From Salesforce Drama to the Year of Generative AI
apologies for Grateful Dead, but 2023 What a long, strange year it’s been in enterprise tech news. It started with a lot of Salesforce drama and was eventually taken over by Generative AI and ChatGPT, which came out of nowhere to completely dominate the news cycle this year.
But even though AI has obviously influenced most of the news and even my own coverage, there were plenty of other enterprise stories that made news this year.
The rise of generic AI in the enterprise
It would be impossible to discuss this year’s news cycle without talking about the impact of generic AI. When OpenAI released ChatGPT late last year, it was impossible to overestimate its impact on enterprise software in the coming months. Yet it has the potential to be truly transformative, changing the way we interact with software, and perhaps representing the biggest change in UX (user experience) design since point-and-click.